@CMGrim Hi, You can refer to the instructions below to troubleshoot when you fail to establish the RTSP connection. What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol? Please...

@XPERUA Hi, Different models of Tapo cameras have varying feature sets. The Tapo C310 supports 1080P resolution does not mean that all other models will have the same capabilities. If you would like...

@Jeanpluc Hi, If you can see the camera on the Tapo app when you log in to the Tapo app with the second account, please check if you can control the camera with the second account. For example, go to...

@jess_ Hi, You can refer to the following instructions to troubleshoot when you can't control the camera. What to do if I can't control my Tapo cameras on the Tapo app? If the problem remains, please...

@ABT2251 Hi, 1. Do you mean you can add the Tapo C200 to Agent DVR via Onvif connection successfully, but when watching its live feed, you have the mentioned error? Could you please send us a picture...

@Sams25 Hi, You can send me(@Solla-topee) "Forum ID 727368 + Tapo C220's MAC address" via a private message if you want to try it. Before the Upgrade: (1) Please be sure you have read the Beta Test...