@JoanPujol Hi, 1. You can click on this link to filter the cameras that you are interested in, and on the camera's Specifications page, you can check its FOV info. 2. A Tapo camera has its fixed...

@FranceP01105 Hi, If you want to connect the Tapo C200 to another Wi-Fi network, please refer to the following steps. 1. Press the reset button on the camera for 10 seconds to factory reset it. 2....

@S50B32 Hi, Have you subscribed to the Tapo Care service? The Recording Schedule does not apply to the Tapo Care service. If you are not sure, send me(@Solla-topee) your camera's MAC address via a...

@Mauroriga Hi, 1. You can try to change the DNS server on your Deco and check if it helps. 2. On the Deco app, please check if there are Parental Control or Access Control entries for the Tapo...

@Wina85 Hi, If you want the camera to record only during certain times, you don’t need to subscribe to Tapo Care service, but you can insert an SD card into the camera to store video recordings. Then...

@fisko Hi, This is not a known issue, and if you are willing to continue troubleshooting, please confirm the following information, and I will escalate your case to our tech team for analysis. 1....