Forums/
Feature Requests
2025-05-13 09:11:17
@HB-C210 Hi, Thank you very much for your feedback about to be able to configure the camera on a Windows 10 computer. I'll log the feature request and forward it to the relevant team for evaluation....
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Forums/
Tapo Smart Camera
2025-05-13 09:00:25
@Bogu Hi, The Frame Rate option is related to the Powerline Frequency settings. If the Powerline Frequency is set to 60Hz, you can see the 30fps option on the Frame Rate page. Best Regards
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Forums/
Tapo Smart Camera
2025-05-13 08:46:29
@Nesjo Hi, We do not have the information about when the new firmware for the Tapo C310 will be released. It's suggested to pay attention to the Tapo C310's firmware release notes on our official...
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Forums/
Tapo Smart Camera
2025-05-13 08:39:52
@Acmm Hi, It's suggested to format the SD card on your PC, insert it into the camera, and try to format it again on the Tapo app. If the problem remains, please confirm the following information. 1....
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Forums/
Feature Requests
2025-05-13 08:29:20
@TDD1 Hi, Thank you for your feedback here. However, hot topics with detailed use cases will be prioritized for evaluation, and we suggest voting and leaving your usage scenario in the thread "Tapo...
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Forums/
Tapo Smart Camera
2025-05-13 08:21:52
@HB-C210 Hi, We don't have instructions to set up the Tapo camera on a Windows PC/laptop, and based on the information we have, it's required a smart phone to set up the Tapo camera. If you only have...
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