Forums/
Tapo Smart Camera
2025-04-07 08:15:58
@Muralimohan Hi, The firmware(1.0.5) of your Tapo C520WS V2 is up to date. I'm not sure what your problem is, maybe the camera cannot be powered on when connecting to the router by an ethernet cable,...
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Forums/
Tapo Smart Camera
2025-04-07 08:04:53
@aj2 Hi, Please confirm the following information for the reported issue. 1. What's the firmware and hardware version of your TC72? You can find the version info on the Tapo app > camera's Device...
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Forums/
Tapo Smart Camera
2025-04-07 07:51:46
@aj2 Hi, It is difficult to recommend Tapo camera models based on the information you provided. We recommend that you go to this page and filter the cameras according to your specific requirements to...
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Forums/
Tapo Smart Camera
2025-04-07 06:56:59
@fisko Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. If you are willing to continue troubleshooting, please send the camera log to them...
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Forums/
Feature Requests
2025-04-03 11:54:28
@lawton20 Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...
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Forums/
Tapo Smart Camera
2025-04-03 11:48:00
@S50B32 Hi, The Recording Schedule settings on the camera's Device Settings > Storage & Recording > Recording Schedule page only works for recording videos to the inserted SD card. If you have...
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