@Sams25 Hi, Please refer to this post to troubleshoot the issue. Best Regards

@tecnika Hi, You can send me(@Solla-topee) your Tapo C120's MAC address via a private message if you want to try the new firmware. Before the Upgrade: (1) Please be sure you have read the Beta Test...

@newtapouser Hi, Please confirm the following information for the reported issue for further analysis. 1. Are the Tapo C210 and C410 connected to the same router's same Wi-Fi network? 2. When the...

@jonesy_mdr Hi, Please note that Tapo cameras(including Tapo C210) use a fixed focal length, and you can find the camera's focal length on its Specifications page on our official website. In your...

@Bogu You are welcome~

@HB-C210 Hi, 1. Please note that our Tapo cameras can't be configured on a Windows computer, including the Tapo C110. 2. Typically, you can refer to the following steps to compare the differences...