@Ravanan_27 Hi, Please confirm the following information for further analysis. 1. How do you test if the Tapo C210's night vision does not work? In what usage scenario was the test conducted? 2. When...

@C210_1-4-5 Hi, 1. What do you mean by "the firmware v1.4.5 slows the camera upload"? Does the Tapo app slowly load the camera's live feed page? Are there any errors prompted when you pan the camera...

@JWal86 Hi, You can check if the following steps are helpful. 1. Please turn off the camera, wait for 10 minutes, turn on it, and wait for another two minutes. 2. Press the reset button on the camera...

@Johnny27 Hi, Typically, a Tapo camera can enjoy only a Tapo Care plan. If you are charged twice, please go to the Tapo app > Me > Tapo Care to check whether you have subscribed to multiple Tapo Care...

@Balderman Hi, Currently, we do not have a camera that can meet your requirements. 1. We now only have the Tapo C501GW and TC40GW support to insert SIM card to go to the internet. However, they may...

@Fed3 Hi, thank you for sharing your experience.