@MartinPelotas Hi, Have you set different detection zones for each detection type? Please check if the camera can detect person or motion properly after you set the detection zone to full screen for...

@Aztroboy Hi, You can refer to the instructions on this post to troubleshoot. If the problem remains, please also send me a picture of the camera's Device Settings > Detection page and a picture of...

@Divya_123 Hi, 1. Could you please send me(@Solla-topee) your camera's MAC address via a private message? Are you checking the frame rate on the camera's Device Settings > Video & Display > Frame...

@JoaoPaulo_BR Hi, You can refer to the instructions on this post to troubleshoot. Best Regards

@Periklis Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@MattZze Hi, the new firmware has been pushed to your camera, please update it via the Tapo app and check if it helps.