@Vincenzo99 Hi, The problem has been solved by our team, please test if the Call or Talk feature is working on the Tapo app now. If not, reboot the camera, force close the Tapo app, and re-open it...

@Machakante Hi, 1. If you have subscribed to the Tapo Care service and the camera does not store the detection video clips on our cloud server, you can refer to the instructions below to...

@Andy_Mason Hi, Please confirm the following information for further analysis. 1. How do you judge if the patrol mode does not work? 2. Can you see the prompt message "Patrol Mode is on" on the...

@avocr Hi, The problem may be related to your network diagram, router settings, or AP settings. Please confirm the following information for analysis. 1. What's the model number and version info of...

@Jkiria Hi, Please confirm the following information. 1. Please send me(@Solla-topee) your camera's MAC address via a private message. 2. Please refer to the instructions "How to get the log of Tapo...

Bostnsprts wrote @Solla-topee when the C425 connects to the hub, is it using the 2.4Mhz network or some other band? @Bostnsprts Yes, it's using the 2.4G Wi-Fi band to connect.