@Lily_js Hi, Currently, it's unable to permanently disable this Tapo Care banner. It will disappear for 30 days after you close it. However, if you uninstall and reinstall the Tapo app or clean the...

@Shimodd Hi, Do you want the spotlight on the camera to turn on when detecting motion and a person, no matter it works in Day mode or Night mode? Currently, on the camera's Device Settings > Video &...

@Bloodygoodbloke @The_Grinch Hi, You can refer to the instructions below to troubleshoot if the camera has the incorrect time. Tapo Camera Shows Wrong Date and Time If the problem remains, please...

@Paio Hi, Please confirm the following information for the reported issue. 1. What's the firmware version of your Chromecast? 2. When you try to stream the camera on your Chromecast but fail, does...

@Wavyk Hi, The Tapo camera currently does not support the auto-roaming feature to pick up the best signal based on the same SSID. If the camera is near the router or an extender, please try to turn...

@Catherine342 Hi, If your camera is not battery-powered, it needs to connect to a power adapter/electric wire to work. If your camera is a battery-powered camera, when the battery is not empty, the...