@Mark07400 Hi, It seems the hotel Wi-Fi is a portal Wi-Fi network, which is not supported by the Tapo cameras. Usually, the Tapo C225 can connect to a 2.4 GHz Wi-Fi network that is secured by a Wi-Fi...

@VWTV Hi, You can refer to Part 3 in the following instructions to troubleshoot when you fail to control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? If the...

@DaSilva79 Hi, You can refer to Part 3 in the following instructions to troubleshoot when you fail to control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? If...

@Pranjal_India Hi, Please check if you tap the Pan & Tilt Correction button on the Tapo app for the Tapo C200, whether the camera will pan & tilt to the same unwanted position as the power outage....

@mm11 Hi, In this case, please provide the following information for further analysis. 1) On the Tapo C325WB's Device Settings > Video & Display > Night Mode Settings page, please send me a picture...

@GL4014 Hi, If you refer to the following instructions to share a smart device with a specific TP-Link account, only the owner account and the shared account can access the smart device. However,...