@Kery Hi, A Tapo camera can bind to a TP-Link account only. For your question: 1) You can share your TP-Link account with another person so that he can log in to the Tapo app to manage the camera,...

@CharliePh Hi, You can refer to the following instructions to troubleshoot when failing to configure your camera. What should I do if I fail to configure Tapo Camera? If the problem remains, please...

@koubrimar Hi, Usually, on the Tapo app > camera's Live View > Playback & Download > Playback page, 1) If you have subscribed to the Tapo Care service, you can click on the Cloud icon, select the...

@lionlens Hi, You can refer to the instructions below to troubleshoot when failing to configure the camera. What should I do if I fail to configure Tapo Camera? If the problem remains, please try to...

@phillibl Hi, the new firmware has been pushed to your camera, please update it via the Tapo app and check if it helps.

@galis61 Hi, You can refer to the instructions in this post to troubleshoot. Best Regards