@brototo12 Hi, In your case, it's recommended to contact the local technical team for further assistance. Best Regards

@Jl98 Hi, For Tapo Camera, as long as it has detection features enabled (such as motion detection, person detection, etc.) and subscribed to Tapo Care, the camera will record relevant detection video...

@Nodiaque Hi, It's suggested to refer to the instructions to troubleshoot, list the troubleshooting you did and the results if the problem remains, and then refer to the instructions to collect the...

@Jjl290 Hi, It's suggested to refer to the instructions to troubleshoot. Best Regards

@Ch4rv3l Hi, In this case, it's suggested to go to the doorbell camera's Device Settings > Doorbell > Doorbell Video Call page to check if your settings are correct. Please send me a picture of the...

@Jjjjjjjjjjjjj Hi, Is the Tapo camera displayed online on the Tapo app when you are in the outside network, but you can't watch its live feed remotely? If so, you can refer to the following...