@welshwizard Hi, Please help confirm the following information if you want to further analyze the issue. 1) Send me the model number and capacity of the microSD cards used on the Tapo C230. 2) Please...

@Duck_Soup Hi, The latest firmware of the Tapo C320WS and new firmware we pushed to the Tapo C500 has solved the issue and they will use the https link to download firmware. Since the two cameras are...

@cookie123 Hi, Please send me "Forum ID 757664 + your camera's MAC address" via a private message. Best Regards

@Wisenut Hi, 1. The camera updated to the firmware 1.4.0 should be a Tapo C100 rather than Tapo C110. 2. Please confirm the following information for the reported issue. 1) Please describe your...

@Niall-C Hi, You can try to enable a hotspot Wi-Fi on your phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check if you can set it up...

@Sutike Thank you for sharing your experience.