@Sekhonfamily Hi, Can you hear the sound on the camera's Live View page? If so, on the camera's Device Settings > Storage & Recording page, please enable the Record Sound option, and then check if...

@JoseAM Hi, You can refer to the following instructions to troubleshoot if your camera keeps going offline or has delayed notifications. What should I do if my Tapo smart device keeps losing...

@Shimodd Hi, You can refer to the following instructions to configure the storage settings on the camera to store video recordings on a microSD card. How can I store the Tapo camera video recordings...

@Milach Hi, You can refer to the following instructions to troubleshoot if you can't control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? If the problem...

@Nomad25 Hi, Please confirm the following information for the detection issue. 1. Please go to the camera's Device Settings > Detection page and send us a picture of this page. Please also check the...

@m1tchy24 Hi, On the camera's Live View page, after you tap the Call icon, please tap the icon at the top right corner of the Video Call page, and make sure the microphone and speaker volume are set...