@MausUeberwacher Hi, From your description, the problem is the camera can't connect to the internet or our cloud server, so you can't control it remotely and join the Tapo Care plan. Please try to...

@IronVortex Hi, Please confirm the following information for further analysis. 1. How do you juge the camera is rebooting itself? How about the LED status on the camera when the issue happens? 2....

@SureshBM Hi, You can refer to the following steps to troubleshoot the reported issue. 1. Ensure your Tapo app is up-to-date. If it isn't, try uninstalling the app and reinstalling it to see if that...

@DTapoUser Hi, The problem may be related to the detection or the recording features. Please confirm the following information for the reported issue. 1. Please describe your Detection settings. For...

@Tapo_200_Oz Hi, As you can see on the official website > Tapo C200 V5's Specifications page, the Siren Volume/Speaker volume of the Tapo C200 V5 is 93dB(Level measured at 4-inch/10-cm distance). If...

@Tjan Hi, On the Tapo app > Smart > Automation page, please add a new Automation entry and check if your camera supports the Pan & Tilt Control action. If yes, you can add an Automation entry to set...