@Imja Hi, Please confirm the following information about the reported issue. 1. On your Tapo app, is the Tapo C310 displayed online or offline state? 2. If the camera shows online on the Tapo app,...

@Jiggiphyz Hi, You can refer to the instructions below to troubleshoot if you received delayed notifications. How to Troubleshoot Android Delayed Notifications on Tapo APP If the problem remains,...

@Sly80 Hi, 1. If you want to receive notifications only when the alarm is enabled, you can turn on the Notification feature and Alarm feature at the same time, and then turn off these two features at...

@Hightower9 Hi, Typically, the position where you enable the Motion Tracking feature is the original position, and the camera will return to this position if no new events are detected within 30...

Hi, @RegnumIrae Yes, you can refer to this post to troubleshoot. @gromeo78 If there is no error on the Smart action history page, please send me the date, time, and time zone when the Geofencing...

Sly80 wrote @Solla-topee Did you mean "camera's Notification and Alarm are dependent features" (and not independent) ? Notifications settings apply on both "Detection" and "Alarm" modes. There is no...