@nikti Hi, Sorry that I may not fully understand your situation. The camera's Detection and Patrol mode are independent features, if your problem has relation to do with these two feature, please...

@mdg69nixos You are welcome~

@dmv Hi, We don't suggest downgrading the camera's firmware and do not have the downgrade firmware instructions or the link to download the camera firmware. You can try to factory reset the camera by...

@Emmers65 Hi, You can refer to the following instructions to troubleshoot if you fail to format the SD card. What should I do if the SD card cannot be formatted/recognized? If the problem remains,...

@Amitrobin1982 Hi, You can try the following steps for the reported issue. 1. Make sure that there are no obstructions covering the microphone and speaker openings on the camera. 2. Confirm the...

@barlean Hi, We need to analyze this case further, and I have escalated it to our tech team. They will contact you via email to further assist you. Please wait patiently. Best Regards