@pdu__ Hi, I have reported your case to the relevant department for testing, but because this problem may be related to the actual usage environment, connected devices, network settings, and other...

@Ephraim Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

Sly80 wrote @Solla-topee That seems weird... Being able to receive notifications only when alarm is activated seems to be obvious (or maybe I missed something). Or having different configurations...

@Sly80 Hi, 1. Glad to hear that you find the correct steps to add the Shortcut entry. 2. Tapo cameras currently do not support the feature to meet your usage scenario. Best Regards

@Zander75 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Btw, you can reply with the test result to the email after...

@hiphophappy Hi, Below are the suggestions to place your camera. Typically, we do not suggest placing the camera behind a window since the infrared lights may cause reflection when the camera works...