@Jarbinator-74 Hi, You can refer to the following instructions to troubleshoot the reported issue. Troubleshooting for cloud video recordings of Tapo Camera Best Regards

@Zeeshan6356 Hi, 1. Have you used the original power adapter to power the camera? If not, try the original power adapter. 2. If there is an SD card inserted into the camera, remove it for a try. 3....

@user1001 Hi, 1. Typically, the camera can continue to record videos even when disconnected from Wi-Fi. 2. We need more information to analyze the reported issue, and please help confirm the...

@Wouter_D Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@Bx8 @FSVDR Hi, If you want a Tapo camera that supports the Pet Detection feature, it's suggested to go to our official website > camera's Specification page to find out if the model you are...

@xxxdannyxxx Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards