@Anthonyawanon29 Hi, You can refer to the instructions below to create a TP-Link ID if needed. What is TP-Link ID and how to create a TP-Link ID? Best Regards

@Entwisi Hi, As you can see in the following instructions, typically, you can invert the camera image after enabling the Invert Image option. What should I do if the video image is upside down on my...

@MercCodeRA Hi, Typically, if your Tapo devices are working and only the old phone is damaged, on your new phone, after you log in to the Tapo app with the same TP-Link account you used on the old...

@Ramstein4987 Hi, 1. Please refer to the instructions below to check if your Recording settings are correct. How can I store the Tapo camera video recordings on a microSD card 2. If the Recording...

@xxxdannyxxx Hi, Please confirm the following information for the reported issue. 1. On the Tapo app > camera's Device Settings > Video & Display > Video Quality page, please ensure you have selected...

@Rayng Hi, Please confirm the following information for the reported issue. 1. Please ensure the Tapo app and your camera are up to date. 2. Why do you want to change the video mode? Do you have an...