@Adam-UK Hi, When your Sky Q and Sky Mini boxes disconnect from Deco, do they lose their Wi-Fi connection, or remain connected but have no internet connection? Can you send us the pictures of the...

BenjaminA wrote While my iPhone RCS texting issue has been fixed, I've now been getting an issue where the download/upload speed on the iPhones are drastically reduced (to around 1mbps). It happens...

@Kryptonite Hi, Sorry for any confusion this may have caused. The firmware provided in this thread and the pre-release firmware (such as the firmware provided here) are different. The firmware...

@WelshPaul Hi, On your iPhone, please visit www.speedtest.net to test your speed and send us a screenshot of the results. Thanks! Note: please disable mobile data on your iPhone. Best regards

@dotext Hi, Thank you for your suggestions and feedback. I'll log them and forward them to the relevant team for evaluation. Btw, the status of the Auto Backup feature will generally remain the same...

@LuluK Hi, welcome to the community. In your situation, if the setup process has no issues in the Deco app, please go to the Deco app > More > Internet Connection page to check if you have a valid...