@KaiserYusuf Hi, Please provide the following information about the reported phenomenon for further analysis. 1. During the day, if the camera's live view page is in black & white, even if the video...

@Gregtheboy11 Hi， If you can't access the camera remotely, it means the camera isn't connected to our cloud server, so no video clips can be uploaded or stored there. The local SD card storage will...

@Eric_the_Red Hi， Thank you for your feedback. I understand that you want your Google speakers to announce only when the doorbell button is pressed, and not when the doorbell camera detects other...

@Donz_Luna Hi， 1. In this thread, you have entered the camera model successfully. 2. Usually, if you want to talk with the person in front of the camera, you can start a voice call in the Tapo app....

@PaRi53 Hi， Typically, it's not recommended to use an extension cable to power the camera; you can see the Q17 in 'Part 7: Other Questions' of the following FAQ for detailed reasons. General...

@Gregtheboy11 Hi， For the reported phenomenon, please follow the instructions below to troubleshoot. Troubleshooting for cloud video recordings of Tapo Camera If the phenomenon persists, please...