Forums/
Tapo Smart Camera
2025-03-04 11:21:04
@walsan Hi, Thank you for the information provided. For the reported issue, please refer to the instructions below to collect the app log and camera log for further analysis. How to get the log of...
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Forums/
Tapo Smart Camera
2025-03-04 11:13:48
@PowerUser2025 Hi, Have you reconfigured the camera to bind it to your TP-Link account after you factory reset it? Typically, if you factory reset the camera, it will unbind to your TP-Link account,...
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Forums/
Feature Requests
2025-03-04 10:58:44
@Humorist Hi, Thank you very much for your feedback here, I'll log the feature request and pass it along to the relevant team to evaluate. For the Tapo Pan & Tilt camera that supports the Pan & Tilt...
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Forums/
Tapo Smart Camera
2025-03-04 10:50:18
@starkk94 @Dede1441 Hi, You can refer to the instructions below to troubleshoot the reported issue. What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol? If the problem...
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Forums/
Tapo Smart Camera
2025-03-04 10:38:00
@Crempog Hi, If you want the camera's spotlight to last for 30 seconds after it is manually turned on, we recommend submitting a feature request here for evaluation. Best Regards
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Forums/
Tapo Smart Camera
2025-03-04 10:23:03
@Bogdanbob Hi, For the reported issue, please go to the camera's Device Settings > Storage & Recording > Recording Schedule page to check if you have enabled continuous recordings. It seems like you...
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