Forums/
Tapo Smart Camera
2025-04-11 07:15:26
@Ephraim Hi, You can refer to the following instructions to troubleshoot: Why does my Tapo camera automatically enable the Static IP option? Best Regards
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Forums/
Tapo Smart Camera
2025-04-11 07:08:29
@PaulTGG Hi, 1. The problematic camera has a solid amber light when the issue occurs, it may be the router has some special settings for this camera only, such as parental control, access control,...
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Forums/
Tapo Smart Camera
2025-04-11 06:39:21
@fisko Hi, Thank you for the information provided. Since your case has been escalated to our tech team, we recommend replying to the email(TKID250413131) for further analysis. Best Regards
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Forums/
Tapo Smart Camera
2025-04-11 06:30:49
@Paritylock Hi, thank you for sharing your experience.
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Forums/
Tapo Smart Camera
2025-04-11 06:25:31
@PatriciaMarch Hi, Your problem may be related to the camera settings and the settings on your phone for the Tapo app. Please confirm the following information for locating the issue. 1. Please go to...
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Forums/
Tapo Smart Camera
2025-04-11 06:00:37
@piri84 Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. After you receive the email, you can reply to it with the...
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