@Niall-C Hi, Typically, you can refer to the instructions below to troubleshoot if fail to set up the camera. What should I do if I fail to configure Tapo Camera? If the problem remains, please...

@cryptoAG95 Hi, On the Tapo C500, when it has Motion Tracking/Auto Tracking enabled, the camera's default position is where it starts tracking the event. After tracking an event, the camera will...

@Adam18 Hi, Typically, you can refer to the instructions below to troubleshoot if you fail to set up the camera. What should I do if I fail to configure Tapo Camera? Please confirm the following...

@Bella25-1166 Hi, 1. What's the model number of your Tapo camera? 2. Do you mean the camera records videos during the day but not at night? If so, does the camera store video recordings to an...

@Kristin1234 Hi, If you want to connect the camera to another Wi-Fi network, please refer to the below steps. Currently, it's unable to change the camera's Wi-Fi network connection if you can't touch...

@MACRO55 Hi, 1. Since the Recording feature works even without a Wi-Fi connection, the camera keeps recording when disconnecting is normal. 2. You can refer to the instructions below to troubleshoot...