Forums/
Tapo Smart Camera
2025-02-24 09:13:15
@LacoN Hi, 1. We do not have instructions to downgrade the firmware of the Tapo devices. However, we will help locate and solve the reported issue. 2. Do you mean the camera detects cars and animals...
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Forums/
Tapo Smart Camera
2025-02-24 09:05:04
@Michel-nl Hi, Please confirm the following information for the reported issue. 1. Do you have a disconnect issue on the Tapo app? What's the LED status on the camera when it loses internet...
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Forums/
Tapo Smart Camera
2025-02-24 08:46:37
@Loshta Hi, The Tapo C220's new official firmware (1.2.5 Build 241224 Rel.40956n) is being released gradually and it solves the issue you reported. We suggest waiting patiently for that firmware. If...
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Forums/
Tapo Smart Camera
2025-02-24 08:37:07
@WillyM Hi, If you are referring to the detection video thumbnails do not show up under the timeline on the camera's Live View > Playback & Download > Playback > SD card page, please check the TC70's...
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Forums/
Tapo Smart Camera
2025-02-24 07:31:40
@Scotty_nz Thank you for sharing your experience.
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Forums/
Tapo Smart Camera
2025-02-24 07:21:50
@GVig Hi, You can refer to the instructions below to troubleshoot if you are willing to. 1. Please check the LED status on the camera when it goes offline. How do you recover the connection? 2. How...
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