@fisko Hi, This is not a known issue, and if you are willing to continue troubleshooting, please confirm the following information, and I will escalate your case to our tech team for analysis. 1....

@DangerScud Hi, For your usage scenario, you can try to cover the IR LED when the camera works in night mode to meet your usage needs. For the request to turn off the IR LED in night mode, it is...

@Aztroboy Hi, Just double-confirm your issue: is your problem that the event in front of the camera is unable to wake it up, resulting in the camera not detecting the event, however, if the camera is...

@Samo Hi, Since your case has been escalated to our tech team, it's recommended to reply to them via email if your problem persists. Best Regards

@mustafaicil Hi, You can refer to this post to provide more information about your case for further troubleshooting, and please send us the model number, hardware, and firmware version of your...

@MartinPelotas Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards