@Kemalism Hi， You can refer to the instructions in this post to troubleshoot. Can you control the camera in the local network when the LED on the camera is off? If so, on the camera's Device Settings...

@Jkiria Hi， I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. You can send the camera log to our tech team via email for...

@LT_Meong Thank you for your confirmation~

@BobJohnes Thank you for your confirmation~

This Article Applies to: Tapo C720 V1 Phenomenon Description: The C720's floodlight is malfunctioning by automatically flickering and cannot be controlled or turned off. Workaround It's recommended...

@Brahma1965 Hi, The Tapo cameras do not support the feature to adjust the depth of field, and they have a fixed focus. They use digital zoom rather than optical zoom, and on the Tapo camera's Live...