This Article Applies to:

Tapo C720 V1

Phenomenon Description:

The C720's floodlight is malfunctioning by automatically flickering and cannot be controlled or turned off.

Workaround

We recommend sending an email to support.forum@tp-link.com with the following information for further assistance.

• Subject: [Forum Escalation][ID 785828] Tapo C720's Floodlight is abnormally flickering
• Forum Nickname: [User Provided]
• Thread URL:  https://community.tp-link.com/en/smart-home/forum/topic/785828
• Camera's Model & Hardware Version & S/N: [User Provided]
• Description: Your phenomenon description and a video showing the flickering phenomenon. [User Provided]

Once sent, a ticket will be created in our support system, and a member of the team will follow up to help you.

More Articles:

Why does the Tapo camera's live feed appear snowy or rainy at night?
How to configure the Spotlight Settings of the Tapo cameras
How can I store the Tapo camera video recordings on a microSD card