@Nic0_25190 Hi, It's hard to say the reported phenomenon is caused by the camera. Please confirm the following information for further analysis. 1. What's the model number and capacity of your SD...

@Suresh_Home Hi, You can refer to the instructions below to troubleshoot if you can't format your SD card in the Tapo app. What should I do if the SD card cannot be formatted/recognized? Best Regards

@Ranjan700 Hi, You can refer to the instructions below to troubleshoot if your camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline? Please...

@Gaz105 Hi, For the reported phenomenon, we suggest contacting support.forum@tp-link.com with the following information for further assistance. Subject: [Forum Escalation] [ID 850540] Change Video...

@Andyp1 Hi, Usually, the camera won't enable privacy mode automatically; it may be your camera settings causing this phenomenon. 1. On the Tapo app > Cameras tab, please check if your camera is in...

@jwevans Hi, Thank you for your feedback here. We certainly appreciate your feedback and feature request. While we don't have specific details on whether this feature can be added to the product or...