@philsand Hi, 1. For the Tapo C200, please try the following steps: 1) Remove the camera from the Tapo app if it is. Remove the SD card from the camera if there is one. 2) Press and hold the reset...

@510530 Hi, For the reported phenomenon, please confirm the following information. 1. What's the model number and OS version of your phone? Please test with a different phone if you have one, and...

@Rafaeleme Hi, You can refer to the QIG to install your TC40. The position shown in the provided picture is not waterproof; we do not recommend using this position outdoors. If you need to invert the...

@PH13 Hi, It's normal for the Tapo D205's LED to change from flashing red > solid amber > solid white after restarting. Usually, the solid white on the doorbell camera means it's connected to our...

@santoshkumarsha Hi, If you fail to set up your camera, please refer to the instructions below to troubleshoot. What should I do if I fail to configure Tapo Camera? If you have any other questions,...

@Gwyn_Evans_ Hi, If the D230 displays online in the Tapo app, but you can't load its live view page, please refer to the instructions below to troubleshoot. Solution: sudden malfunction of Tapo...