@Emadhome Hi, What's the model number of your camera? Are the cloud video clips not consistent? Can you send us a video showing the reported issue?(You can upload the video to your cloud server(such...

@JxRx Hi, The effect may be due to too much humidity in the air. You can refer to this thread and check if it helps. Best Regards

@bluecrystaldex Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...

@ccurzio Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...

@hervefred Hi, Typically, after inserting an SD card into the camera, you need to format it on the Tapo app before using it. If you fail to format the SD card on the Tapo app, please refer to the...

@Walyak Hi, If you can't Pan the Tapo camera with the Tapo app, you may try the following tips: 1) Go to the camera's Device Settings>Pan & Tilt page, tap the Pan & Tilt Correction button to reset...