@Wak Hi, 1. We do not have the download link to the Tapo C120's firmware version 1.2.1. 2. I have escalated the case to our tech team, and they will contact you via email for further assistance....

@Carlos_Filho Hi, Thank you for your attempt, and please feel free to reply if there are any updates. Best Regards

@TangoMaamo Hi, 1. The larger the RSSI value, the better the signal. The signal strength of -37dBm is better than -55dBm. 2. You can try a wired connection, but it may not work. You can also try...

@Baltta Hi, You can refer to the instructions below to establish the RTSP/Onvif connection. How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol Please refer to the instructions below to...

@shihabmridha Hi, On the Tapo C320WS that you have removed from the Tapo app, please press the reset button for 10s to factory reset it, and when it has a flash red and green light, try to configure...

@newyankee Hi, The new firmware has been pushed to your camera, please update it via the Tapo app and check if it helps. Best Regards