@ClaudioLR Hi, After investigation, we have confirmed that the problem is related to the Google Home App rather than the camera itself. Our team has reached out to Google Support for assistance but...

@Glopher Hi, After investigation, we confirm that the settings on the Tapo app > camera's Device Settings > Notification page apply to the Tapo app and the phones that have the Tapo app installed....

@Hansg Hi, Please confirm the following information for the reported issue. 1. Is your model number TC71 rather than Tapo C210? 2. Please update your Tapo app if it's not the latest one. Please try...

@zayed_lashkor Hi, It's recommended to describe your problem/feature request and usage scenario in detail for further assistance. Best Regards

@Anubhav51 Hi, Typically, we recommend referring to the instructions below to troubleshoot when failing to configure the camera. What should I do if I fail to configure Tapo Camera? In your...

@bronn Hi, You can try to set your phone's hotspot Wi-Fi to have the same Wi-Fi name, password, and security type as your home Wi-Fi, then check if the camera will reconnect to it without resetting...