@djanderson70 Hi, We will help you in this matter, however, we also need your cooperation to locate the issue. 1. You can refer to the instructions below to troubleshoot if the cameras keep going...

@Luminous Hi, Do you have a problem configuring the camera or updating the camera's firmware, etc.? Please describe your problem in detail so we can better help you. Thanks! Best Regards

@Lanting Hi, Please confirm the following information for the reported issue. 1. What's the model number of your camera? 2. How about the LED status on the camera? Is the camera displayed offline on...

@Wak Hi, 1. We do not have the link to download the camera's firmware and do not have instructions to downgrade the camera's firmware. However, we will help you in this matter. 2. Please confirm the...

@TangoMaamo Hi, In your case, please refer to the instructions below to troubleshoot. Why can't I view the live stream of the Tapo camera continuously? Usually, you will see the "Do you want to...

@G1uliana Hi, If you can't receive notification from the camera, please refer to the instructions below to troubleshoot. What to do if I can't receive notifications with the Tapo Cam or have a...