@birridindi Thank you for sharing your experience.

@gC-_12 Hi, Can you send us a picture of the page showing firmware updating? Is the LED on the camera solid green? Please send me(@Solla-topee) your camera's MAC address via a private message for...

@grinreaper You are welcome~

@Cresser Hi, Please try to remove the SD card from the camera and insert it again, then check if the camera will record the video to the SD card. If you have another SD card, please try to insert it...

@Hallie1977 Hi, 1. If you have shared your camera with other TP-Link accounts, you can refer to the "How to stop device sharing?" part in the instructions below to remove the shared accounts. How to...

@kingalf61 Hi, You can refer to the instructions below to troubleshoot if you can't receive notification from your camera. What to do if I can't receive notifications with the Tapo Cam or have a...