Forums/
Feature Requests
2025-02-12 10:26:50
@iantresman2 Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...
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Forums/
Tapo Smart Camera
2025-02-12 10:20:45
@deaw Hi, You can refer to the instructions below to troubleshoot if fail to load the camera's live feed remotely. What should I do if I can't view the Tapo camera? Please confirm the following...
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Forums/
Tapo Smart Camera
2025-02-12 10:11:29
@Stevo69 Hi, Your problem may be related to your home network diagram or the settings on your network devices(such as VLAN, firewall rules, etc.). Please check the Wi-Fi network that the Tapo C200...
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Forums/
Tapo Smart Camera
2025-02-12 10:05:13
@Schweiny @ShahrukhS Hi, 1. Could you please send us a video showing the reported issue? You can upload the video to your cloud server(such as Google Drive), generate a link to download it, and send...
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Forums/
Tapo Smart Camera
2025-02-12 09:57:54
@Djnan27 Hi, Typically, when the Tapo camera has Motion Tracking/Auto Tracking enabled, the camera's default position is where it starts tracking the event. After tracking an event, the camera will...
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Forums/
Tapo Smart Camera
2025-02-12 09:39:24
@KevLowe Hi, Currently, there is no feature on the camera to correct the pan & tilt position based on a time schedule. When did you buy the camera, and when did the problem start to occur? Best...
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