@th255 Hi, 1. As you can see in this thread > Case 6, when something moves across the camera's field of view, the camera draws an invisible "box" around it to track its path, and usually this "box"...

@Astroman Hi, We do not sell the USB-C cable with the waterproof gasket or the waterproof gasket separately. Best Regards

@Subudhi Hi, You can refer to the following instructions to troubleshoot if you can't view the camera's live feed. What should I do if I can't view the Tapo camera? Best Regards

@th255 Hi, If you encounter the phenomenon that the event outside the detection zone triggers the camera's detection feature, please refer to Case 6 in the following instructions to troubleshoot....

@roverdublin Hi, Do you mean that when you watch the camera's live feed in the Tapo app, the live view page suddenly displays a black image? If not, please provide a detailed description of the...

@MDDW Hi, You can try removing the battery from the camera and reinserting it to reboot the camera, then check if it works fine. If the same phenomenon occurs, please send us a screenshot of the...