Forums/
Tapo Smart Camera
2025-02-08 09:15:11
@mh_ Thank you for sharing your experience.
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Forums/
Tapo Smart Camera
2025-02-08 08:51:04
@Jiiroo Hi, I have escalated the case to our tech team, and they will contact you via email to help you. Please wait patiently. Best Regards
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Forums/
Tapo Smart Camera
2025-02-08 08:25:39
@Praveenk Hi, The problem may be that the light and shadow changes in the activity zone trigger the notification. When a vehicle passes by the main road, is the notification received a...
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Forums/
Tapo Smart Camera
2025-02-08 08:18:06
@Watch Hi, Please try to swap the location of the two cameras and then test if the problem remains on the same camera. Best Regards
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Forums/
Tapo Smart Camera
2025-02-08 07:46:36
@tapo-user-C120 Hi, Thank you for your cooperation and the information provided. I have escalated the case to our tech team, and they will contact you via email to help you. Please wait patiently....
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Forums/
Tapo Smart Camera
2025-02-08 07:33:19
@herney Hi, The new firmware has been pushed to your camera, please update it via the Tapo app and check if it helps. Best Regards
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