@ArthEM Hi, If you want to stream the Tapo camera on a third-party app via RTSP/Onvif, please refer to the instructions below. How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol If you...

@RhinoCamz Hi, 1. Would you please send us a video showing the reported issue? You can set the volume of the microphone and speaker to maximum on the Tapo app, then record a video on the camera's...

@curiousmom Hi, Typically, if you take a picture or record video manually on the camera's Live View page, the picture and video recording will be stored on the Tapo app/your phone, and you can go to...

@Watch Hi, 1. If you do not use the original power adapter to power the camera, please try to connect it to the original power adapter. You can also connect the camera to a different power socket for...

@Human_42 Hi, You can refer to the instructions below to troubleshoot the reported issue. What to do if I can't control my Tapo cameras on the Tapo app? If the problem remains, please confirm the...

@ELSHARKAWI Hi, The new firmware has been pushed to your camera, please update it via the Tapo app and check if it helps. Best Regards