@ADMU Hi, Thank you for your feedback regarding the battery-powered camera's continuous recording and RTSP/Onvif connection options. I understand your concerns, especially regarding the potential...

@NSoji Hi, Please try to factory reset the camera, enable a hotspot Wi-Fi on your phone, reconfigure the camera with a different phone, connect it to the hotspot Wi-Fi, and check if you can control...

@Rbuck Hi, 1. Regarding posting usage issues or sharing tips in the community on using our devices, it's suggested to first sort out the relevant product lines and issues. For example, if you have a...

@MarioInJapan Hi, In this situation, please confirm the following information. 1. If you have enabled the Person Detection only, what sensitivity of this detection type? Can you send us a picture of...

@Tp-fanboy Hi, If the LED on the camera is solid green, it means the camera is working fine. If the problem happens again and your phone is connected to the same Wi-Fi as the camera, please check if...

@Francesco58 Hi, I know that on the Tapo app > Me>Notification page, you have enabled the notification option for your cameras. However, I want to double-confirm if you have received notifications on...