@VictorMTTZZ Hi, We have a new firmware that may solve the reported issue. Please send me(@Solla-topee) "Forum ID 738696 + camera's MAC address" via a private message if you want to try the new...

@Marz_T Hi, Please confirm the following information for the reported issue. 1. The LED status on the Tapo C310. 2. Send me(@Solla-topee) the camera's MAC address via a private message. 3. What's the...

@Walnutgrover Hi, You can refer to the instructions below to troubleshoot the reported issue. What to do if I can't control my Tapo cameras on the Tapo app? Please confirm the following information...

@Tp-fanboy Hi, You can refer to the instructions below to troubleshoot. What should I do if my Tapo smart device keeps losing connection or going Offline? Please confirm the following information if...

@JosephMandaue Hi, It's not an old model problem. In this case, you can refer to the instructions below to troubleshoot. What to do if I can't control my Tapo cameras on the Tapo app? Please confirm...

@ElPopa Hi, Thank you for your feedback here. For the feature to adjust the permissions of a shared account, it's suggested to vote on the thread "grant/deny permissions for a shared device" and...