@Tpuser54545 Hi, Please send us the model number and OS version of your phone, the version of your Tapo app, and the model number of your Bluetooth earphones. Best Regards

@Meyy Hi, We sincerely regret to hear the news. In this case, you can check if the below instructions will be helpful. What to do if my Tapo Camera gets bricked after a firmware update? If the...

Update on Feb 21, 2025. Hi All, Currently, the Tapo C320WS V2's latest firmware version is 1.2.2 Build 241227 Rel.57315n, which is fully released. Usually, you can update it via the Tapo app if your...

@Clancy87 Hi, Please confirm the following information for the reported issue. 1. Have there been any changes on the camera recently, such as firmware updates, etc. 2. If you reboot the camera, and...

@schulpforta Hi, You can refer to the instructions below to troubleshoot. What to do if I can't receive notifications with the Tapo Cam or have a delayed notification Please confirm the following...

@astph Hi, If you have more than 10 Tapo cameras, you can go to the website(https://tapo.tplinkcloud.com/tapo_web/#/login/signIn) to subscribe to a new Tapo Care plan for your cameras. Here are the...