@Alin_2024 Hi, Please confirm the following information about the reported issue. 1. Go to the camera's Device Settings > Device Info page, and tap the Wi-Fi icon, what's the RSSI value? 2. Do you...

@Chip73 Hi, It seems the camera is connected to the Wi-Fi network but not connect to the internet or our cloud server, so you can control the camera locally only. Please refer to the instructions...

4G cameras provide reliable connections via a SIM card, offering a simpler and more convenient internet setup than Wi-Fi cameras. Some users may be concerned about high data costs, but here are a few...

@Retroworldnews Hi, On the TC85's Device Settings > Storage & Recording > Clips Settings page, you can see the following settings. These settings work for local storage and cloud storage, so you can...

@Skjtapo Hi, For the reported issue, it's recommended to send an email to here for further assistance. Best Regards

@TomasP Hi, 1. Please ensure you have powered on the camera with the original power adapter from the box that comes with the camera. 2. After plugging the USB cable into the camera, press and hold...