@JonathanCo Hi, 1. Power off/on the camera will reboot it but won't reset it. 2. In your usage scenario, you can try the following steps. 1) Change your Wi-Fi password and Wi-Fi name back to the...

@Joeldm Hi, A Tapo Care premium plan can add up to 10 cameras. If you want to add more cameras to the Tapo Care service, it's required to subscribe to a new Tapo Care plan under your TP-Link account,...

@storm_ Hi, Typically, you can check whether the camera model you are interested in supports Bark Detection before purchasing it on its Specifications page on the official website, for example, Tapo...

@Lmesa Hi, The Tapo C200 can be powered by the power adapter only, and it's needed to connect to the power source all the time to work. Best Regards

@Jen93 Hi, Please try to watch the camera's live feed on your Alexa app and Echo Show simultaneously, and then check if they both have the green screen. Best Regards

@Downlands1 Hi, Since the new firmware(v1.2.3) has not been fully released for the Tapo C120, it's normal that one of your cameras has not detected the new firmware. It's recommended to wait...