@Dksy2411 Hi, It's unable to adjust the permissions of the shared accounts. Currently, the shared account is able to watch the video recordings stored on the SD card but not the recordings stored on...

@Gunnie Hi, The Tapo C520WS supports a 2.4G Wi-Fi network, if your router supports 2.4G Wi-Fi, usually, the camera can work with it. It's recommended to set different names for the 2.4G and 5G on...

@Shadow_94 Hi, Thank you very much for your feedback. 1. If you want to download the video recordings from the SD card remotely, please vote on the thread "Download arbitrary clip from remote camera"...

@HenrikEkman Hi, Thank you for your attempt and feedback, I'll forward it to the relevant team to evaluate. For the reported issue, please feel free to reply if there are any updates. You can also...

@AlinBoy Hi, Thank you very much for your feedback, it's suggested to start a new thread here to post your feature requests. Typically, on the Tapo app >camera's Device Settings > Video & Display >...

@fedespillo Hi, 1. Your problem is different from the issue discussed on this thread, it's suggested to start a new thread here to post your problem phenomenon. 2. The camera will sync the time with...