@J_Leal Hi, Thank you for the information provided. I have escalated the case to the tech team, and they will follow up on your case via email. Please wait patiently. Best Regards

@ankhazam Hi, 1. What scene settings or scene parameters optimization are you referring to? Would you please describe the detailed usage scenario for evaluation? 2. If you want to zoom in the...

@Retroworldnews Hi, 1. The quality of the video is related to many factors, such as the camera settings and installation location, surrounding environment, specific events, etc. I have escalated the...

@Wex01 Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...

@gsakkas Hi, If you can't put a bigger name on your devices if you write in Greek, you can now add some letters or words to distinguish different cameras. Thank you very much for your feedback and...

@Hominin Hi, The new firmware(v1.2.23) has been fully released. Please ensure your router has an internet connection and your camera is online, then you can update the firmware via the Tapo app and...