@sraman Hi, I have sent the new firmware to the Tapo C225 with MAC address(XXXX-C8-85), please update it via the Tapo app and check if it helps. Best Regards

@Balistoit Hi, On the Tapo C500's Specifications page on our official website, you can see it only supports Motion detection, Person detection, and Tamper detection. Best Regards

@Quebec Hi, If you have subscribed to the Tapo Care service, the camera's detection video clips can be stored on our cloud server for 7/30 days(based on the subscribed Tapo Care service), and you can...

@Perda Hi, On the Tapo app > doorbell camera's Device Settings > Doorbell > Anti-theft Alarm page, you can turn off the Anti-theft Alarm feature if needed. Best Regards

@c210-user Hi, You can try to enable a hotspot Wi-Fi on your phone, factory reset a camera, reconfigure it with a different phone, connect it to the hotspot Wi-Fi, and then check if you can control...

@Tipo874 Hi, Please confirm the following information for the reported issue. 1. Please ensure your Tapo app is up to date. 2. Go to the Tapo app > KC115's Live View page, is the date & time...