@hhhmmm Hi, Is the audio quality muffled when using the two-way call feature with the doorbell camera, or the sound is very low? Would you please send us a video showing the reported issue? Best...

@JoseX86 Hi, If you want to turn off the LED of the doorbell camera, please go to the Tapo app > doorbell's Device Settings > LED page and select the Always Off option. Best Regards

@SilentBill Hi, Please confirm the following information for the reported issue. 1. Please ensure the Tapo app is up to date. 2. Please go to the doorbell's Device Settings > Device Info page, tap...

@pappl Hi, The System LED on the camera flashes blue quickly when the camera loses the WiFi connection with the router, which is to provide users with the camera status so that they can find the...

@TygoSogot Hi, 1. There are no settings on the camera to lock to a specific AP/RE in a mesh network. Some mesh Router/APs may have this feature, and you can contact the mesh router/AP support to...

@AlexMoinhos Hi, Please confirm the following information for the reported issue. 1. On the camera's Device Settings >Battery Status > Working Mode page, which mode is selected? 2. Please go to the...