@Prajakat Hi, On the Tapo app > Camera's Device Settings > Device Info page, please double-check the camera's MAC address and check if your problem is the same as the following one. Tapo C210...

@hunyadis Hi, 1. There is no problem using TL-MR200 or TL-MR6400 in your network because they both support 2.4G Wi-Fi. 2. Please note that Tapo T110 needs to be connected to the hub instead of the...

@bjornedman Hi, We have new firmware that may help you. Please send me(@Solla-topee) "Forum ID 720176+Tapo C520WS's MAC address" via a private message if you want to try the firmware. Before the...

@herrP Hi, If you have a tablet or iPad, you can install the Tapo app on it and check if it helps. Best Regards

@RobertoT You are welcome~

@itsumo Hi, I have forwarded your case to the tech team and they will follow up on this issue via email. Please wait patiently. Best Regards