@raymacxt Hi, Sorry for the inconvenience caused. For the reported issue, please refer to the instructions below to troubleshoot. What should I do if the SD card cannot be formatted/recognized? If...

@calmac Hi, If you want to log out of the Tapo app on all mobile devices that log into the Tapo app with your TP-Link account, you can change the password of your TP-Link account. What can I do if I...

@MarioInJapan Hi, There are 2 types of USB power cables connected to Tapo C120, if you want to drill the wall for the power cable to run inside the house, one with a minimum size of 12.4*6.5mm and...

What is the Motion Tracking/Auto Tracking feature? The Tapo Pan & Tilt cameras support the Motion Tracking or Auto Tracking feature, which lets the camera track activity until it has stopped after...

@helveticar Hi, Thank you for your explanation. For your feature request, while we don't have any specific details that I can share about if this feature can come to the product or when it might,...

@Heintje Hi, If you have another SD card, please insert it into the camera and check if it helps. Best Regards