@artndes9 Hi, 1. Please go to the Tapo app > Camera's Device Settings > Device Info page, tap the Wi-Fi icon, and send us the RSSI value. 2. Send me(@Solla-topee) the MAC address of your camera via a...

@Harieee16 Hi, Please try to enable a hotspot Wi-Fi on your phone, move it close to the camera, factory reset the camera, reconfigure it with another phone, connect it to hotspot Wi-Fi, and check if...

@Samo Hi, Thank you for sharing your settings. Best Regards

@iComms Hi, I don't know why the settings suddenly changed from the current information, it may be you accidentally removed the camera settings. The feature's name on the Kasa app and Tapo app may be...

@Pilgrimpaul Hi, If the camera has a flashing red and green LED, it means the camera is ready to be configured. You can refer to the instructions below to set up the camera. Tapo Smart Camera...

@JohnRose Hi, 1. If you can't find the camera's default SSID "Tapo_Cam_XXXX" when configuring it and the LED is flashing red even if you have reset it, it's suggested to connect your camera to the...