@IlanTal Hi, 1. If you are prompted a message that your email address is not registered, it means you have not registered your email address on our cloud server. 2. You can refer to the instructions...

@SanBitter Hi, As you can see in the following instructions, for the Tapo C210, we suggest troubleshooting by following Case 2, and it does not support recovery via SD card. What to do if my Tapo...

@Akirakitten1 Please try to wipe the lens with a dry cloth to see if the problem still exists. If so, please provide a photo of the camera lens. Thanks!

This Article applies to: iOS Tapo app version 3.7.505 (Tapo app version can be found on Me > About page) Phenomenon Description On the Tapo app > Camera’s Live View > Playback & Download > Playback >...

@mlg2024 Glad to hear your case is solved. And yes, the camera supports 2.4G Wi-Fi only.

@webellowe Hi, Usually, it's able to configure the camera to connect to the home Wi-Fi via the Tapo app even if the Wi-Fi has no internet, however, you can only control the camera locally when the...